Actually 7 does work Sent from my iPhone
> On Oct 31, 2014, at 6:36 PM, Joel Sender <jdsen...@earthlink.net> wrote: > > ** > for a ‘hail mary’, try mid-tier version 7 > > Joel > Joel Sender jdsen...@earthlink.net 310.829.5552 > > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing > Sent: Friday, October 31, 2014 6:07 AM > To: arslist@ARSLIST.ORG > Subject: Re: OLD Midtier and New technology.... > > ** > yea....that's probably not going to work....I just tried adding an 8.1 to a > 6.3 server I have here and got > > ARServer (<server>): ERROR (8203): The server's RPC version is not supported > > it's just too old....so yea...Firefox may be your only way out of the > situation. > > On Fri, Oct 31, 2014 at 7:01 AM, LJ LongWing <lj.longw...@gmail.com> wrote: > you could install Mid-Tier on new hardware without touching the old one at > all....just to check to see if it works :) > > On Fri, Oct 31, 2014 at 6:57 AM, Warren R. Baltimore II > <warrenbaltim...@gmail.com> wrote: > ** > I thought about it. But the server is in code freeze due to its advanced > years and the fact that we're going to retire it soon. If I screwed it up, > i'd be in a world of hurt. > > On Fri, Oct 31, 2014 at 8:04 AM, LJ LongWing <lj.longw...@gmail.com> wrote: > ** > This is a long shot, but, have you tried to check out an 8.1 sp2 mid-tier > against that remedy server, it might alleviate the problems if you can get it > to connect. > > On Oct 31, 2014 4:01 AM, "Warren R. Baltimore II" <warrenbaltim...@gmail.com> > wrote: > ** > I'm hoping that there are some folks experiencing this. > > I've got a pretty old (and soon to be retired) ARS installation. ARS 6.3, > Midtier 6.3, ITSM 6.3. > > The midtier is running on a Solaris box using Apache and New Atlanta. > > Recently, my organization decided that the bleeding edge of techcnology was a > good place to go. So, as part of a refresh, they dropped Brand New Windows > 8.1 machines on everyones desk. YAY! These machines are all using IE 11. > > Now, I have a small subset of users (at least the ones I know about) who are > having a hell of a time with this setup. They are unable to log into our > Remedy installation via IE. When they do, they get the following error: > Caught excepetion undefined: undefined - TypeError: > > Object doesn't support property or method 'getAttribute'...AT: > > undefined > > A few of these people have been able to get by this error by clearing the > cache, taking the site out of and then back into compatability mode. But > with most, no amount of cajoling will get the site to run. > > My org is experimenting with putting Firefox out there, I'm hopeful that this > will resolve the issue, but until then I'm stuck. Has anyone ran up against > this issue? Were you able to get around it? Do you hate Win 8.1 as much as > I do? > > Thanks in advance! > -- > > Warren R. Baltimore II > Remedy Developer > 410-533-5367 > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > -- > Warren R. Baltimore II > Remedy Developer > 410-533-5367 > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > This email is free from viruses and malware because avast! Antivirus > protection is active. > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
