yea....that's probably not going to work....I just tried adding an 8.1 to a 6.3 server I have here and got
ARServer (<server>): ERROR (8203): The server's RPC version is not supported it's just too old....so yea...Firefox may be your only way out of the situation. On Fri, Oct 31, 2014 at 7:01 AM, LJ LongWing <[email protected]> wrote: > you could install Mid-Tier on new hardware without touching the old one at > all....just to check to see if it works :) > > On Fri, Oct 31, 2014 at 6:57 AM, Warren R. Baltimore II < > [email protected]> wrote: > >> ** >> I thought about it. But the server is in code freeze due to its advanced >> years and the fact that we're going to retire it soon. If I screwed it up, >> i'd be in a world of hurt. >> >> On Fri, Oct 31, 2014 at 8:04 AM, LJ LongWing <[email protected]> >> wrote: >> >>> ** >>> >>> This is a long shot, but, have you tried to check out an 8.1 sp2 >>> mid-tier against that remedy server, it might alleviate the problems if you >>> can get it to connect. >>> On Oct 31, 2014 4:01 AM, "Warren R. Baltimore II" < >>> [email protected]> wrote: >>> >>>> ** >>>> I'm hoping that there are some folks experiencing this. >>>> >>>> I've got a pretty old (and soon to be retired) ARS installation. ARS >>>> 6.3, Midtier 6.3, ITSM 6.3. >>>> >>>> The midtier is running on a Solaris box using Apache and New Atlanta. >>>> >>>> Recently, my organization decided that the bleeding edge of techcnology >>>> was a good place to go. So, as part of a refresh, they dropped Brand New >>>> Windows 8.1 machines on everyones desk. YAY! These machines are all using >>>> IE 11. >>>> >>>> Now, I have a small subset of users (at least the ones I know about) >>>> who are having a hell of a time with this setup. They are unable to log >>>> into our Remedy installation via IE. When they do, they get the following >>>> error: >>>> >>>> Caught excepetion undefined: undefined - TypeError: >>>> >>>> Object doesn't support property or method 'getAttribute'...AT: >>>> >>>> undefined >>>> >>>> A few of these people have been able to get by this error by clearing >>>> the cache, taking the site out of and then back into compatability mode. >>>> But with most, no amount of cajoling will get the site to run. >>>> >>>> My org is experimenting with putting Firefox out there, I'm hopeful >>>> that this will resolve the issue, but until then I'm stuck. Has anyone ran >>>> up against this issue? Were you able to get around it? Do you hate Win >>>> 8.1 as much as I do? >>>> >>>> Thanks in advance! >>>> -- >>>> >>>> Warren R. Baltimore II >>>> Remedy Developer >>>> 410-533-5367 >>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>> >>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>> >> >> >> >> -- >> Warren R. Baltimore II >> Remedy Developer >> 410-533-5367 >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
