Hi Amit, First check why the records are getting pilled up, if they are in error status you need to correct the SR's and re-process them.
Thanxs & Regards Manoj +91 996 223 2006 On Tue, Jan 6, 2015 at 11:51 PM, Harshad Wagh <[email protected]> wrote: > ** > Hi Amit, > > In addition to SriSamSri Appecherla you can do the following . > > Thread pools for different commands are configured in the CAI:Commands > form. Configuring thread pools defines dedicated CAI threads for use by the > specific command. This ensures that requests from a command use only the > dedicated threads, and performance of other command requests to the CAI is > not affected. > > you can configure this for the commands that are frequently created in > CAI:Event Form. > > Thanks and regards > Harshad Wagh > Engineer > Vyom Labs Pvt Ltd. > > > On 1/7/2015 12:12 PM, Remedy consultant wrote: > > ** > Sure Will do that and let you know. Meanwhile i have deleted al lrecords > from CAI:Event and CAI:Eventparam .After that for some time it works fine > and then again Queue is getting build up. > > On Wed, Jan 7, 2015 at 6:30 AM, SriSamSri Appecherla < > [email protected]> wrote: > >> ** >> Hi Amit, >> >> I'm assuming you want to bulk trigger all the failed CAI:Event records >> to create fulfilment records. >> >> 1. Try to fix the error(s) which is causing records to get stuck in >> CAI:Events >> 2. For one (preferably test record), change the Return Code to Start >> and Save >> 3. IF it is a success, if you want to re-trigger all 9000 of them in >> bulk, you can do a modify all on CAI:Events and change the Return Code to >> Start. >> >> >> >> Regards, >> SriSamSri Appecherla >> +61 478877812 >> >> On Tue, Jan 6, 2015 at 8:59 PM, Remedy consultant <[email protected]> >> wrote: >> >>> ** >>> Hello All, >>> >>> We are facing issues with records in CAI:Events. There are almost 9000 >>> records are stuck in this schema. Due to which lot of records in >>> SRM:Requests are stuck in submitted. Could you please help me to identify >>> this issue ? >>> >>> We can not delete records present in CAI:Events as it is a production >>> enviornment. >>> >>> Regards, >>> >>> Amit >>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
