Well, Amit, considering that there is a .NET API for Remedy, it would make sense to look at that as a potential integration point...if that's a language you know and understand. Web service, as you mentioned is another option....Perl, Java, C...all have API's that you could use if you wanted....there is even a Restful API written against the Java API you could utilize if you wanted....
On Tue, Feb 3, 2015 at 8:17 AM, Remedy consultant <[email protected]> wrote: > Hello All, > > I have to work on a client requirement in which i need to integrate > external application (built in .NET) with Remedy. > > Could you please suggest best possible way to integrate this > application with remedy? This .NET application will create new tickets > in remedy application. > > I know web service is one of the way to integrate. But would like to > know whether .NET API would be a good option to implement this. > > > Regards, > > Amit > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

