Clear the server cache and also clear the browser cache & cookies. Are you using IE to access the Mid-tier? Are you using SSL? If yes, on IE, under Tools > Internet Options > Content, "Clear the SSL State".
Under File, select "New Session". In the new browser, try you URL again. Thank you, Sandra -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Scott Hallenger Sent: Thursday, February 19, 2015 10:37 PM To: [email protected] Subject: Win 2008 Update Broke Mid-Tier ** Hi, we just did an in-place upgrade of our 2003 ITSM 7.1 remedy environment to win 2008. Everything worked fine system was running great, then we accepted the windows updates and it broke the mid-tier. We can no longer access it. Has anyone else run into this issue. Now I'm getting: "You are not authorized to view this page"... Has anyone else had this issue in doing this type of upgrade. & yes I know its unsupported.. _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
