Scott, assuming that you are using IIS you might want to check the security settings there. I have seen in the past that in a version upgrade Microsoft will suddenly lock down things for “security reasons” which might be blocking access. I can’t tell you exactly what to look for but if the Sandra’s suggestions don’t help you might try opening the IIS control panel and looking at things like directory security.
-Rick From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of LJ LongWing Sent: Friday, February 20, 2015 6:47 AM To: [email protected] Subject: Re: Win 2008 Update Broke Mid-Tier ** Scott, Please explain your architecture a bit more....are you using an IIS -> Tomcat, or straight Tomcat, or what....what is the URL you are hitting when you get that error....(of course you can obscure the server name, or replace with generic text)....is the error coming from the web server?....more details are needed. On Thu, Feb 19, 2015 at 8:36 PM, Scott Hallenger <[email protected]<mailto:[email protected]>> wrote: ** Hi, we just did an in-place upgrade of our 2003 ITSM 7.1 remedy environment to win 2008. Everything worked fine system was running great, then we accepted the windows updates and it broke the mid-tier. We can no longer access it. Has anyone else run into this issue. Now I'm getting: "You are not authorized to view this page"... Has anyone else had this issue in doing this type of upgrade. & yes I know its unsupported.. _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
