Actually, we took a few more of the windows updates and all is well now for
this issues. Thanks for your help. Still having the port issue though. Can only
access the mid-tier via "http://mydnsname:8080/shared/login.jsp".
On Friday, February 20, 2015 10:58 AM, Rick Westbrock
<[email protected]> wrote:
**#yiv6773643443 #yiv6773643443 -- _filtered #yiv6773643443
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Scott, assuming that you are using IIS you might want to check the security
settings there. I have seen in the past that in a version upgrade Microsoft
will suddenly lock down things for “security reasons” which might be blocking
access. I can’t tell you exactly what to look for but if the Sandra’s
suggestions don’t help you might try opening the IIS control panel and looking
at things like directory security. -Rick From: Action Request System
discussion list(ARSList) [mailto:[email protected]]On Behalf Of LJ LongWing
Sent: Friday, February 20, 2015 6:47 AM
To: [email protected]
Subject: Re: Win 2008 Update Broke Mid-Tier ** Scott, Please explain your
architecture a bit more....are you using an IIS -> Tomcat, or straight Tomcat,
or what....what is the URL you are hitting when you get that error....(of
course you can obscure the server name, or replace with generic text)....is the
error coming from the web server?....more details are needed. On Thu, Feb
19, 2015 at 8:36 PM, Scott Hallenger <[email protected]> wrote: ** Hi, we just
did an in-place upgrade of our 2003 ITSM 7.1 remedy environment to win 2008.
Everything worked fine system was running great, then we accepted the windows
updates and it broke the mid-tier. We can no longer access it. Has anyone else
run into this issue. Now I'm getting: "You are not authorized to view this
page"... Has anyone else had this issue in doing this type of upgrade. &
yes I know its unsupported.. _ARSlist: "Where the Answers Are" and have
been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20
years_ _ARSlist: "Where the Answers Are" and have been for 20 years_
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