I did try that yesterday.
It is just too overwhelming with multiple choices that look like they might mean the same product when choosing the product you are seeking compatibility information for. And after choosing BMC Remedy IT Service Management Suite and extracting the Excel file, I got the file that I had posted in an earlier response which had a URL for a PDF doc having an address that no longer exists. Anyway got the PDF file from Laurent who had downloaded it at a time when that URL had worked. Joe _____ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Adams, Peter Sent: Sunday, February 22, 2015 6:53 PM To: [email protected] Subject: Re: Compatibility matrix for AR System and ITSM Management Suite 8.1.02.. The official entry point for information about compatibility of all BMC products is the BMC Solution and Product <http://www.bmc.com/available/spac.html> Availability and Compatibility Utility (SPAC). For Remedy products, you can access from there the compatibility doc (pdf version) - in case there is one available to provide more details. Peter From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of laurent matheo Sent: Saturday, February 21, 2015 1:40 PM To: [email protected] Subject: Re: Compatibility matrix for AR System and ITSM Management Suite 8.1.02.. ** Same here. It worked a week ago or something. Check your email :) On 21 Feb, 2015,at 10:34 PM, Joe D'Souza <[email protected]> wrote: I downloaded an excel sheet that listed http://media.cms.bmc.com/documents/ITSM-8100-Applications-Compatibility.pdf as the path to the compatibility matrix but this link seems to be invalid. Resource Not Found We're sorry, there was something wrong with your HTTP request or the resource you requested does not exist. Please try back later. If you have any questions or comments, please contact your Client Services Representative. Thank you for your patience. Is there something wrong with the link? Any help will be appreciated as I would love to set up a demo environment while I am snowed in over the weekend. Cheers Joe _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
