- Start Sql Server Configuration Mangager
- Open SQL Server Network Configuration -> Protocols for MSQLSERVER
- Check that TCP/IP is enabled and it is assigned to port 1433 (or another
port)


--
J

2015-02-23 2:49 GMT+01:00 Joe D'Souza <[email protected]>:

> **
>
> I did try that yesterday.
>
>
>
> It is just too overwhelming with multiple choices that look like they
> might mean the same product when choosing the product you are seeking
> compatibility information for. And after choosing BMC Remedy IT Service
> Management Suite and extracting the Excel file, I got the file that I had
> posted in an earlier response which had a URL for a PDF doc having an
> address that no longer exists.
>
>
>
> Anyway got the PDF file from Laurent who had downloaded it at a time when
> that URL had worked.
>
>
>
> I’m now facing another issue.
>
>
>
> I successfully installed the MS-SQL server 2008, and configured it so that
> it’s Management Studio could connect to the server (had some firewall
> issues initially where I had to expose port 1433 to inbound connections –
> for fun I also exposed the sqlserv.exe for inbound traffic so it would work
> even if the SQL port was changed down the line). I’m assuming that is more
> than enough to guarantee SQL client connectivity to the SQL server when
> running the ITSM stack installer.
>
>
>
>
>
> I tried to connect with the above settings and no problems. I can get into
> the SQL server – it’s a one tiered setup for demo purposes. I have my
> MS-SQL server installed as a named instance supporting Windows
> Authentication.
>
>
>
> I then created a ARSystem database, and created an SQL login with windows
> authentication [SERVERNAME]\*jmdsouza* and made this Login the dbo of the
> ARSystem where [SERERNAME] is the red part of the masked information in the
> screenshot.
>
>
>
> Subsequently when installing the preconfigured stack installer logged into
> Windows as [SERVERNAME]\*jdsouza* (not [SERVERNAME]\*jmdsouza*) for ITSM
> 8.1.02, I chose the AR System and the AR Clients as the options for my
> installation and at the prompt for the “AR System Server and Database
> Information”, I entered the local [SERVERNAME] where all the red masked
> info is below. I entered the password of [CAMARO\*jmdosuza*]
>
>
>
>
>
> When I press Next, after a brief while, my next screen I am met with the
> error
>
>
>
> “TCP/​IP connection to the host Camaro2015 using port number 1433 failed.
> Possible causes:  Database services are not available/​running or Network
> configuration is not configured correctly for TCP/​IP protocol or IP or
> host name/​ port number is incorrect.”
>
>
>
> On  my MS-SQL Server Configuration Manager, I have enabled both the Client
> and Server TCP/IP protocol..
>
>
>
> What might I be missing?
>
>
>
> Cheers
>
>
>
> Joe
>  _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist:
> "Where the Answers Are" and have been for 20 years_

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