Actually — I am wondering … do people agree with this fundamental assumption that the more records the worse the performance?
To me — that is only for “inefficient queries” and — for the most part - even if you archive — you will still have a slow system. Do people agree with that??? And if so — isn’t the right solution - to “fix the queries”. I know this — archiving "roughly doubles” the reporting headaches, workflow headaches, maintenance headaches. -John On Tue, Feb 24, 2015 at 3:39 PM, Ben Chernys < [email protected]> wrote: > ** > > Hi Folks, > > > > As enterprises have been using ITSM for some time now, they have > accumulated Incidents, Changes, and other “root requests” that are closed, > old, and can be archived. These data have slowed down searches and the > ITSM application responses. Moving these data into Archive tables speeds > up database search and retrieval from the high-use, active ITSM tables. > > > > > > *ITSM Challenges* > > > > BMC Remedy OOTB Archiving handles each table independently. In fact, an > ITSM > > Incident comprises many records in many forms — a *tree* of dependent > records. > > > > Further, if an Incident is associated with a Change that is not archive > ready, then that > > Incident too, *must* *not* be archived. > > [image: Meta-Archive for an ITSM Incident] > > *Introducing Meta-Archive* > > > > *Your Benefits* > > Software Tool House's Meta-Archive solves all ITSM Archiving challenges > and implements your archiving rules. We make it easy! Handle customers and > classes of tickets differently, add your customized forms easily — all in a > simple spreadsheet. > > Archive forms are automatically generated. Associations are checked and > reported. > > > > *Meta-Archive delivers* > > · All associations are checked before a record is archived. > > · The entire tree of records is archived before any deletions are > done. > > · Different archival ages can be set for different customers or > classes of tickets. > > · Different ages for associations can be set. > > · It is easy to add any customized tables to the tree. > > · It is easy to change or add archival targets: Archival forms, > different servers, SQL databases, the file system. > > · We get you going in a few hours with no server changes, no > development project, no headaches. > > > > *More Information* > > > > Meta-Archive Home <http://softwaretoolhouse.com/product/SthArch/> > > Meta-Archive Overview Leaflet > <http://softwaretoolhouse.com/product/SthArch/Meta-Archive-Overview-Leaflet.pdf> > > Management Overview > <http://softwaretoolhouse.com/product/SthArch/Meta-Archive-MgmtOview.wmv> > – Windows Movie (10 min.) > > Meta-Archive Fact Sheet > <http://softwaretoolhouse.com/product/SthArch/Meta-Archive-Fact-Sheet.pdf> > > ITSM Archiving White Paper > <http://softwaretoolhouse.com/product/SthArch/Meta-Archive-White-Paper.pdf> > > ü automating the data archiving process using purpose-built archive > systems make production systems run better > > ü searches are quicker and use less resources resulting in faster ITSM > application responses > > ü increased support personnel performance and satisfaction > > ü production performance is > > ü unaffected by information growth > > > > > > > > > > > > > > If you are interested in a presentation or a trial, please contact us at > [email protected] > > Cheers, > > Ben Chernys > Senior Software Architect > [image: Description: logoSthInc-sm] > > Canada / Deutschland > Mobile: +49 171 380 2329 GMT + 1 + [ DST ] > Email: Ben.Chernys_AT_softwaretoolhouse.com > Web: www.softwaretoolhouse.com > > We are a BMC Technology Alliance Partner. > > > > > > Check out Software Tool House's free Diary Editor and our Freebies Section > for ITSM 7.6.04 and 8.0.0 Fields spreadsheets. > > *Meta-Update**,* our premium ARS Data tool, lets you automate your > imports, migrations, *in no time at all*, without programming, without > staging forms, without merge workflow. > > *Meta-Archive* does ITSM Archiving your way, with your tables and rules. > > > http://www.softwaretoolhouse.com/ > > > > > > > > > > > > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ -- *John Sundberg* Kinetic Data, Inc. "Your business. Your process." 651-556-0930 I [email protected] www.kineticdata.com I community.kineticdata.com -- <http://keg.kineticdata.com> _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
