Absolutely agree. An RDBMS is meant for massive amounts of data "so long as
its efficiently stored and retrieved". That's the key factor.

 

Else its just like storing it in an Excel sheet if one does not pay heed to
queries and the way data is retrieved.

 

Cheers

 

Joe

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of John Sundberg
Sent: Tuesday, February 24, 2015 5:21 PM
To: [email protected]
Subject: Re: ADV: Meta-Archive Product Announcement: ITSM Archiving

 

** 

Actually - I am wondering . do people agree with this fundamental assumption
that the more records the worse the performance?

 

To me - that is only for "inefficient queries" and - for the most part -
even if you archive - you will still have a slow system.

 

Do people agree with that??? And if so - isn't the right solution - to "fix
the queries".

 

I know this - archiving "roughly doubles" the reporting headaches, workflow
headaches, maintenance headaches.

 

-John

 

 

 

On Tue, Feb 24, 2015 at 3:39 PM, Ben Chernys
<[email protected]> wrote:

** 

Hi Folks,

 

As enterprises have been using ITSM for some time now, they have accumulated
Incidents, Changes, and other "root requests" that are closed, old, and can
be archived.  These data have slowed down searches and the ITSM application
responses.  Moving these data into Archive tables speeds up database search
and retrieval from the high-use, active ITSM tables.

 

 


ITSM Challenges

 

BMC Remedy OOTB Archiving handles each table independently. In fact, an ITSM

Incident comprises many records in many forms - a tree of dependent records.

 

Further, if an Incident is associated with a Change that is not archive
ready, then that

Incident too, must not be archived.

Meta-Archive for an ITSM Incident


Introducing Meta-Archive

 

Your Benefits


Software Tool House's Meta-Archive solves all ITSM Archiving challenges and
implements your archiving rules. We make it easy! Handle customers and
classes of tickets differently, add your customized forms easily - all in a
simple spreadsheet.

Archive forms are automatically generated. Associations are checked and
reported.

 

Meta-Archive delivers

*         All associations are checked before a record is archived.

*         The entire tree of records is archived before any deletions are
done.

*         Different archival ages can be set for different customers or
classes of tickets.

*         Different ages for associations can be set.

*         It is easy to add any customized tables to the tree.

*         It is easy to change or add archival targets: Archival forms,
different servers, SQL databases, the file system.

*         We get you going in a few hours with no server changes, no
development project, no headaches.

 

More Information

 

Meta-Archive <http://softwaretoolhouse.com/product/SthArch/>  Home 

Meta-Archive Overview Leaflet
<http://softwaretoolhouse.com/product/SthArch/Meta-Archive-Overview-Leaflet.
pdf> 

Management Overview
<http://softwaretoolhouse.com/product/SthArch/Meta-Archive-MgmtOview.wmv>  -
Windows Movie (10 min.)

Meta-Archive Fact Sheet
<http://softwaretoolhouse.com/product/SthArch/Meta-Archive-Fact-Sheet.pdf> 

ITSM Archiving White Paper
<http://softwaretoolhouse.com/product/SthArch/Meta-Archive-White-Paper.pdf> 

*  automating the data archiving process using purpose-built archive systems
make production systems run better

*  searches are quicker and use less resources resulting in faster ITSM
application responses

*  increased support personnel performance and satisfaction

*  production performance is

*  unaffected by information growth

 

 


 

 


 

 

If you are interested in a presentation or a trial, please contact us at
[email protected]

Cheers,


Ben Chernys
Senior Software Architect
Description: logoSthInc-sm  

Canada / Deutschland
Mobile:      +49 171 380 2329 <tel:%2B49%20171%20380%202329>     GMT + 1 + [
DST ]
Email:        <mailto:Ben.Chernys_AT_softwaretoolhouse.com>
Ben.Chernys_AT_softwaretoolhouse.com
Web:          <http://www.softwaretoolhouse.com/> www.softwaretoolhouse.com

We are a BMC Technology Alliance Partner.

 

 

Check out Software Tool House's free Diary Editor and our Freebies Section
for ITSM 7.6.04 and 8.0.0 Fields spreadsheets.

Meta-Update, our premium ARS Data tool, lets you automate your imports,
migrations, in no time at all, without programming, without staging forms,
without merge workflow.

Meta-Archive does ITSM Archiving your way, with your tables and rules.


 <http://www.softwaretoolhouse.com/> http://www.softwaretoolhouse.com/  

 

 

 

 

 

 

 

_ARSlist: "Where the Answers Are" and have been for 20 years_





 

-- 

John Sundberg

Kinetic Data, Inc.

"Your business. Your process."

 

651-556-0930 I [email protected] 

 <http://www.kineticdata.com/> www.kineticdata.com I
<http://community.kineticdata.com/> community.kineticdata.com 

 

 


 <http://keg.kineticdata.com> _ARSlist: "Where the Answers Are" and have
been for 20 years_


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