Brian,

Very interesting.  I'll look into this more.  

Lisa


-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Brian Goralczyk
Sent: Monday, March 02, 2015 2:31 PM
To: [email protected]
Subject: Re: CI Relationships

** 
Maybe it should be a view in the db?  Seems that it would be an easier way to 
set it up.  Of course that all depends on your db comfort level.

Without getting the field and form names it would simply be:

select c.ci, u.used_by, m.managed_by, o.owned_by from ci_form c, used_by_form 
u, managed_by_form m, owned_by_form o where c.key = u.key and c.key = u.key and 
c.key = m.key

Hope that helps.

Brian Goralczyk
Phone 574-643-1144
Email [email protected]

On Mon, Mar 2, 2015 at 2:15 PM, Kemes, Lisa A DLA CTR INFORMATION OPERATIONS 
<[email protected]> wrote:


        I love this blog and the author (great guy!) but this still doesn't get 
me what I need.  I need to have a report that each row is a ci and on each row 
you have the Used by, Managed by and Owned by info on one record.  I don't 
think it's possible.  It will have to be customized, which we did customize, 
but it's ugly and that was pre-analytics.
        
        Lisa
        
        -----Original Message-----
        From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Jarl Grøneng
        Sent: Monday, March 02, 2015 1:48 PM
        To: [email protected]
        Subject: Re: CI Relationships
        
        **
        Hi
        
        This may help you out:
        
https://communities.bmc.com/community/bmcdn/bmc_it_service_support/bmc_asset_management/blog/2013/08/07/the-pulse-getting-the-most-out-of-your-ci-people-relationships
        
        --
        J
        
        2015-03-02 19:22 GMT+01:00 Kemes, Lisa A DLA CTR INFORMATION OPERATIONS 
<[email protected]>:
        
        
                For some reason, our customer wants to see all CI relationships 
(Owned by, Used by, etc) on one row in a report, so we have a TON of 
customizations to create one record for each CI with all these relationships on 
it.
        
                I've proposed using Analytics (we have this and use it) for 
this but it wouldn't be on one row.
        
                Does anyone else have this need that has been able to provide 
this type of report out of the box without customizations?
        
                Lisa Kemes
                Remedy Consultant
                Dev Technology Group
                DLA Office: (717) 770-6437 <tel:%28717%29%20770-6437>  
<tel:%28717%29%20770-6437>
                Cell Phone: (717) 602-9460 <tel:%28717%29%20602-9460>  
<tel:%28717%29%20602-9460>
        
                [email protected]
        
                
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