Warren, That is a property of the filter with the notification action, modifying that filter and unveiling the box for the task should do it. On Mar 30, 2015 2:03 PM, "Warren R. Baltimore II" <[email protected]> wrote:
> ** > Currently, when one of the canned notifications goes to our users from > ITSM 7.6.04, patch1, the email includes the hyperlink URL to the underlying > request (good) but it also includes the ARTask shortcut to the the Client > version (bad). Is there a way to remove that ARTask without removing the > url. Since the WUT is no longer used, I'm not even sure why it is in there! > > Windows 2008 R2 server > MS SQL 2008 > > -- > Warren R. Baltimore II > Remedy Developer > 410-533-5367 > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
