Wouldn't that also prevent the URL from being attached? On Mon, Mar 30, 2015 at 4:16 PM, LJ LongWing <lj.longw...@gmail.com> wrote:
> ** > > Warren, > That is a property of the filter with the notification action, modifying > that filter and unveiling the box for the task should do it. > On Mar 30, 2015 2:03 PM, "Warren R. Baltimore II" < > warrenbaltim...@gmail.com> wrote: > >> ** >> Currently, when one of the canned notifications goes to our users from >> ITSM 7.6.04, patch1, the email includes the hyperlink URL to the underlying >> request (good) but it also includes the ARTask shortcut to the the Client >> version (bad). Is there a way to remove that ARTask without removing the >> url. Since the WUT is no longer used, I'm not even sure why it is in there! >> >> Windows 2008 R2 server >> MS SQL 2008 >> >> -- >> Warren R. Baltimore II >> Remedy Developer >> 410-533-5367 >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ -- Warren R. Baltimore II Remedy Developer 410-533-5367 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
