How can I create ticktes for Change on status "closed"

[Pamela Morales]

** Hi everybody, I need create tickets for changes on status "closed". We need use the Data Import. I'm doing that but I'm getting this error on arerror log Mar 30 16:38:24 2015 390603 : : You must provide the Actual Start Date and Actual End Date when completing or closing a change. (ARERR 1440220) I sent those fields on the .csv file but I don't know why is it?? How can I solve this?? Regards Pamela _ARSlist: "Where the Answers Are" and have been for 20 years_