Also, make sure your profile is setup right with Outlook. And the email
engine service logs in with that account.
On Apr 25, 2015 1:39 AM, "Sandeep Pandey" <sandeep.rem...@gmail.com> wrote:

> **
> Hi Experts,
>
> I am facing below issue in stderr.log. I am able to successfully restsrt
> the services of ar email engine but outgoing email not triggering. The
> error logs form I am not getting anything.
>
> Apr 23, 2015 3:45:55 PM com.bmc.arsys.emaildaemon.LoggingModule doWork
> SEVERE: Could not connect to :xxx.xxx.xxx
> Apr 23, 2015 3:45:55 PM com.sun.mail.imap.IMAPStore protocolConnect
> SEVERE: AUTHENTICATE failed.
> javax.mail.AuthenticationFailedException: AUTHENTICATE failed.
>     at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:474)
>     at javax.mail.Service.connect(Service.java:275)
>     at javax.mail.Service.connect(Service.java:156)
>     at
> com.bmc.arsys.emaildaemon.MBConnection.openStore(MBConnection.java:467)
>     at
> com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:2465)
>
>     at
> com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:500)
>
>     at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:298)
>     at java.lang.Thread.run(Unknown Sourc
>
> Please help. Thanks.
>
> Sandy
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