>2) Request: When reporting spam/ham, my users are seeing an analysis >report in the reply email.
An analysis report ? ?? Please show an example. Thomas K Post <[email protected]> 06.11.2009 17:26 Bitte antworten an ASSP development mailing list <[email protected]> An ASSP development mailing list <[email protected]> Kopie Thema [Assp-test] Issues with Email Interface whitelist request, replies, and spam/ham report replies (fairly urgent) I've found a bunch of issues with the email interface and replies to whitelist addition/remval emails and spam/ham reporting replies. 1) Adding to whitelist via email interface not working 100%. (some simply reporting problems, but this is fairly urgent in that some cases settings are stopping additions to the whitelist) I originally wrote a while back that whitelist reports weren't showing if an address was already on the whitelist. I was a little off base on this, it's worse than that. First, I should mention that my EmailAdmins address is different from the EmailWhitelistTo address. a) Works fine: If the email is from a regular user and EmailWhitelistReply is set to "REPLY TO SENDER," whitelist replies work as expected. Either showing that the address has been whitelisted or already was. b) Problem: If the email comes from an address in EmailAdmins, the report is generated but no information on the addresses added or found appear in the body of the message. It doesn't indicate if the address was added or if it already existed. It doesn't even show the address. After submission, I waited a bit and checked the whitelist. Big problem - the address isn't actually whitelisted! c) If you change EmailWhitelistReply to "Reply to EmailWhitelistTo", and send a request from a regular user, it appears that no matter the address in the body of the mail the message sent to the EmailWhitelistTo address says: [email protected]: already on whitelist [email protected]: already on whitelist The address entered by hand (in Outlook 2007) was [email protected]. Outlook seems to link the email address. There's multiple issues: c1- There's two addresses listed, the address submitted and a truncated version of it, when there was only 1 address in the email c2- It says that they're already whitelisted when they weren't. c3- On top of that, even though the report says that the real address and the truncated address are whitelisted, neither actually are. I've been playing around a bunch, but I don't think that this problem happens if EmailWhitelistReply is set to sender only. There's definitely something going on though... 2) Request: When reporting spam/ham, my users are seeing an analysis report in the reply email. These are very non-technical users. Is there a way that we can just give the "thanks for submitting your report" email without doing an analysis? Tech users could always sent to the analysis address. 3) For clarity, I recommend changing the description of EmailErrorsTo, from: Email sent from ASSP acknowledging your submissions will be sent to this address. For example: [email protected] to something like: This is the email address that will receive copies of Spam/Not-Spam reports if EmailErrorsReply is set to "Reply to EmailErrorsTo" or "Reply to Both" Similar wording changes should be made for EmailWhitelistTo, EmailRedlistTo, EmailSpamLoverTo, EmailNoProcessingTo, EmailBlackTo, and EmailAnalyzeTo. This will make it much clearer to admins that the email address is only used if the cooresponding reply setting is set appropriately. ------------------------------------------------------------------------------ Let Crystal Reports handle the reporting - Free Crystal Reports 2008 30-Day trial. Simplify your report design, integration and deployment - and focus on what you do best, core application coding. Discover what's new with Crystal Reports now. http://p.sf.net/sfu/bobj-july _______________________________________________ Assp-test mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/assp-test DISCLAIMER: ******************************************************* This email and any files transmitted with it may be confidential, legally privileged and protected in law and are intended solely for the use of the individual to whom it is addressed. This email was multiple times scanned for viruses. There should be no known virus in this email! ******************************************************* ------------------------------------------------------------------------------ Let Crystal Reports handle the reporting - Free Crystal Reports 2008 30-Day trial. Simplify your report design, integration and deployment - and focus on what you do best, core application coding. Discover what's new with Crystal Reports now. http://p.sf.net/sfu/bobj-july _______________________________________________ Assp-test mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/assp-test
