still an issue with 0.5.16. Full details in that release thread. On Sun, Nov 8, 2009 at 5:13 AM, Thomas Eckardt/eck <[email protected]> wrote: >>2) Request: When reporting spam/ham, my users are seeing an analysis >>report in the reply email. > > An analysis report ? ?? Please show an example. > > Thomas > > > > > K Post <[email protected]> > 06.11.2009 17:26 > Bitte antworten an > ASSP development mailing list <[email protected]> > > > An > ASSP development mailing list <[email protected]> > Kopie > > Thema > [Assp-test] Issues with Email Interface whitelist request, replies, and > spam/ham report replies (fairly urgent) > > > > > > > I've found a bunch of issues with the email interface and replies to > whitelist addition/remval emails and spam/ham reporting replies. > > 1) Adding to whitelist via email interface not working 100%. (some > simply reporting problems, but this is fairly urgent in that some > cases settings are stopping additions to the whitelist) > > I originally wrote a while back that whitelist reports weren't showing > if an address was already on the whitelist. I was a little off base > on this, it's worse than that. First, I should mention that my > EmailAdmins address is different from the EmailWhitelistTo address. > > a) Works fine: If the email is from a regular user and > EmailWhitelistReply is set to "REPLY TO SENDER," whitelist replies > work as expected. Either showing that the address has been > whitelisted or already was. > > b) Problem: If the email comes from an address in EmailAdmins, the > report is generated but no information on the addresses added or found > appear in the body of the message. It doesn't indicate if the address > was added or if it already existed. > > It doesn't even show the address. After submission, I waited a bit > and checked the whitelist. Big problem - the address isn't actually > whitelisted! > > c) If you change EmailWhitelistReply to "Reply to EmailWhitelistTo", > and send a request from a regular user, it appears that no matter the > address in the body of the mail the message sent to the > EmailWhitelistTo address says: > > [email protected]: already on whitelist > [email protected]: already on whitelist > > The address entered by hand (in Outlook 2007) was > [email protected]. Outlook seems to link the > email address. There's multiple issues: > > c1- There's two addresses listed, the address submitted and a > truncated version of it, when there was only 1 address in the email > c2- It says that they're already whitelisted when they weren't. > c3- On top of that, even though the report says that the real address > and the truncated address are whitelisted, neither actually are. > > I've been playing around a bunch, but I don't think that this problem > happens if EmailWhitelistReply is set to sender only. There's > definitely something going on though... > > > 2) Request: When reporting spam/ham, my users are seeing an analysis > report in the reply email. These are very non-technical users. Is > there a way that we can just give the "thanks for submitting your > report" email without doing an analysis? Tech users could always sent > to the analysis address. > > 3) For clarity, I recommend changing the description of EmailErrorsTo, > from: > > Email sent from ASSP acknowledging your submissions will be sent to > this address. For example: [email protected] > > to something like: > > This is the email address that will receive copies of Spam/Not-Spam > reports if EmailErrorsReply is set to "Reply to EmailErrorsTo" or > "Reply to Both" > > Similar wording changes should be made for EmailWhitelistTo, > EmailRedlistTo, EmailSpamLoverTo, EmailNoProcessingTo, EmailBlackTo, > and EmailAnalyzeTo. This will make it much clearer to admins that the > email address is only used if the cooresponding reply setting is set > appropriately. > > ------------------------------------------------------------------------------ > Let Crystal Reports handle the reporting - Free Crystal Reports 2008 > 30-Day > trial. Simplify your report design, integration and deployment - and focus > on > what you do best, core application coding. Discover what's new with > Crystal Reports now. http://p.sf.net/sfu/bobj-july > _______________________________________________ > Assp-test mailing list > [email protected] > https://lists.sourceforge.net/lists/listinfo/assp-test > > > > DISCLAIMER: > ******************************************************* > This email and any files transmitted with it may be confidential, legally > privileged and protected in law and are intended solely for the use of the > > individual to whom it is addressed. > This email was multiple times scanned for viruses. There should be no > known virus in this email! > ******************************************************* > > > ------------------------------------------------------------------------------ > Let Crystal Reports handle the reporting - Free Crystal Reports 2008 30-Day > trial. Simplify your report design, integration and deployment - and focus on > what you do best, core application coding. Discover what's new with > Crystal Reports now. http://p.sf.net/sfu/bobj-july > _______________________________________________ > Assp-test mailing list > [email protected] > https://lists.sourceforge.net/lists/listinfo/assp-test >
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