still an issue with 0.5.16.  Full details in that release thread.

On Sun, Nov 8, 2009 at 5:13 AM, Thomas Eckardt/eck
<[email protected]> wrote:
>>2) Request: When reporting spam/ham, my users are seeing an analysis
>>report in the reply email.
>
> An analysis report ? ?? Please show an example.
>
> Thomas
>
>
>
>
> K Post <[email protected]>
> 06.11.2009 17:26
> Bitte antworten an
> ASSP development mailing list <[email protected]>
>
>
> An
> ASSP development mailing list <[email protected]>
> Kopie
>
> Thema
> [Assp-test] Issues with Email Interface whitelist request, replies, and
> spam/ham        report replies (fairly urgent)
>
>
>
>
>
>
> I've found a bunch of issues with the email interface and replies to
> whitelist addition/remval emails and spam/ham reporting replies.
>
> 1) Adding to whitelist via email interface not working 100%.   (some
> simply reporting problems, but this is fairly urgent in that some
> cases settings are stopping additions to the whitelist)
>
> I originally wrote a while back that whitelist reports weren't showing
> if an address was already on the whitelist.  I was a little off base
> on this, it's worse than that.  First, I should mention that my
> EmailAdmins address is different from the EmailWhitelistTo address.
>
> a) Works fine: If the email is from a regular user and
> EmailWhitelistReply is set to "REPLY TO SENDER," whitelist replies
> work as expected.  Either showing that the address has been
> whitelisted or already was.
>
> b) Problem: If the email comes from an address in EmailAdmins, the
> report is generated but no information on the addresses added or found
> appear in the body of the message.  It doesn't indicate if the address
> was added or if it already existed.
>
> It doesn't even show the address.  After submission, I waited a bit
> and checked the whitelist.  Big problem - the address isn't actually
> whitelisted!
>
> c) If you change EmailWhitelistReply to "Reply to EmailWhitelistTo",
> and send a request from a regular user, it appears that no matter the
> address in the body of the mail the message sent to the
> EmailWhitelistTo address says:
>
> [email protected]: already on whitelist
> [email protected]: already on whitelist
>
> The address entered by hand (in Outlook 2007) was
> [email protected].  Outlook seems to link the
> email address.  There's multiple issues:
>
> c1- There's two addresses listed, the address submitted and a
> truncated version of it, when there was only 1 address in the email
> c2- It says that they're already whitelisted when they weren't.
> c3- On top of that, even though the report says that the real address
> and the truncated address are whitelisted, neither actually are.
>
> I've been playing around a bunch, but I don't think that this problem
> happens if EmailWhitelistReply is set to sender only.  There's
> definitely something going on though...
>
>
> 2) Request: When reporting spam/ham, my users are seeing an analysis
> report in the reply email.  These are very non-technical users.  Is
> there a way that we can just give the "thanks for submitting your
> report" email without doing an analysis?  Tech users could always sent
> to the analysis address.
>
> 3) For clarity, I recommend changing the description of EmailErrorsTo,
> from:
>
> Email sent from ASSP acknowledging your submissions will be sent to
> this address. For example: [email protected]
>
> to something like:
>
> This is the email address that will receive copies of Spam/Not-Spam
> reports if EmailErrorsReply is set to "Reply to EmailErrorsTo" or
> "Reply to Both"
>
> Similar wording changes should be made for EmailWhitelistTo,
> EmailRedlistTo, EmailSpamLoverTo, EmailNoProcessingTo, EmailBlackTo,
> and EmailAnalyzeTo.  This will make it much clearer to admins that the
> email address is only used if the cooresponding reply setting is set
> appropriately.
>
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