sorry, I meant ONLY the analysis report embedded is still an issue.

On Sun, Nov 8, 2009 at 10:12 AM, K Post <[email protected]> wrote:
> still an issue with 0.5.16.  Full details in that release thread.
>
> On Sun, Nov 8, 2009 at 5:13 AM, Thomas Eckardt/eck
> <[email protected]> wrote:
>>>2) Request: When reporting spam/ham, my users are seeing an analysis
>>>report in the reply email.
>>
>> An analysis report ? ?? Please show an example.
>>
>> Thomas
>>
>>
>>
>>
>> K Post <[email protected]>
>> 06.11.2009 17:26
>> Bitte antworten an
>> ASSP development mailing list <[email protected]>
>>
>>
>> An
>> ASSP development mailing list <[email protected]>
>> Kopie
>>
>> Thema
>> [Assp-test] Issues with Email Interface whitelist request, replies, and
>> spam/ham        report replies (fairly urgent)
>>
>>
>>
>>
>>
>>
>> I've found a bunch of issues with the email interface and replies to
>> whitelist addition/remval emails and spam/ham reporting replies.
>>
>> 1) Adding to whitelist via email interface not working 100%.   (some
>> simply reporting problems, but this is fairly urgent in that some
>> cases settings are stopping additions to the whitelist)
>>
>> I originally wrote a while back that whitelist reports weren't showing
>> if an address was already on the whitelist.  I was a little off base
>> on this, it's worse than that.  First, I should mention that my
>> EmailAdmins address is different from the EmailWhitelistTo address.
>>
>> a) Works fine: If the email is from a regular user and
>> EmailWhitelistReply is set to "REPLY TO SENDER," whitelist replies
>> work as expected.  Either showing that the address has been
>> whitelisted or already was.
>>
>> b) Problem: If the email comes from an address in EmailAdmins, the
>> report is generated but no information on the addresses added or found
>> appear in the body of the message.  It doesn't indicate if the address
>> was added or if it already existed.
>>
>> It doesn't even show the address.  After submission, I waited a bit
>> and checked the whitelist.  Big problem - the address isn't actually
>> whitelisted!
>>
>> c) If you change EmailWhitelistReply to "Reply to EmailWhitelistTo",
>> and send a request from a regular user, it appears that no matter the
>> address in the body of the mail the message sent to the
>> EmailWhitelistTo address says:
>>
>> [email protected]: already on whitelist
>> [email protected]: already on whitelist
>>
>> The address entered by hand (in Outlook 2007) was
>> [email protected].  Outlook seems to link the
>> email address.  There's multiple issues:
>>
>> c1- There's two addresses listed, the address submitted and a
>> truncated version of it, when there was only 1 address in the email
>> c2- It says that they're already whitelisted when they weren't.
>> c3- On top of that, even though the report says that the real address
>> and the truncated address are whitelisted, neither actually are.
>>
>> I've been playing around a bunch, but I don't think that this problem
>> happens if EmailWhitelistReply is set to sender only.  There's
>> definitely something going on though...
>>
>>
>> 2) Request: When reporting spam/ham, my users are seeing an analysis
>> report in the reply email.  These are very non-technical users.  Is
>> there a way that we can just give the "thanks for submitting your
>> report" email without doing an analysis?  Tech users could always sent
>> to the analysis address.
>>
>> 3) For clarity, I recommend changing the description of EmailErrorsTo,
>> from:
>>
>> Email sent from ASSP acknowledging your submissions will be sent to
>> this address. For example: [email protected]
>>
>> to something like:
>>
>> This is the email address that will receive copies of Spam/Not-Spam
>> reports if EmailErrorsReply is set to "Reply to EmailErrorsTo" or
>> "Reply to Both"
>>
>> Similar wording changes should be made for EmailWhitelistTo,
>> EmailRedlistTo, EmailSpamLoverTo, EmailNoProcessingTo, EmailBlackTo,
>> and EmailAnalyzeTo.  This will make it much clearer to admins that the
>> email address is only used if the cooresponding reply setting is set
>> appropriately.
>>
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>

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