Charles Marcus wrote:
Ahh... ok, well then, that makes sense... Michael, did you have a specific reason for not just putting these users on the np list? Because they work in a customer service center and make many new contacts daily that need to be whitelisted and added to the corpus, as it is all business related. Additional details about why I didn't use the NP list are in the previous reply I sent. Its a valid solution, but more of a jackhammer solution, when all I needed was a chisel. |
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