It depends on what you mean by customer service. Our customer service requests have nothing to do with quality or reliability. There are LNP requests, vanity requests, billing related questions; block did orders, help with configuration of a user agent, assistance with a dial plan, account modifications, etc.
If you want a provider that will respond to customer service requests in a timely and professional matter, we are here to serve. Regards, Rob [EMAIL PROTECTED] -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of JP Carballo Sent: Tuesday, February 07, 2006 5:08 PM To: Commercial and Business-Oriented Asterisk Discussion Subject: Re: [asterisk-biz] US DID's & Sixtel? Andrew Kohlsmith wrote: >On Tuesday 07 February 2006 15:15, Robert Wolpov wrote: > > >>There is a price for quality, reliability and customer service. >> >> > >Quality and reliability ok, but I have not received good customer service from >sixtel, ever. It was (is?) impossible to get a hold of anyone unless you >mention paying them some money. > >-A. > > Pick any two they say... But I'd rather have quality and reliability. If I needed the third all the time, it probably means either of the first two are seriously lacking. -- JP Carballo http://www.netfone2x.com Bringing the world closer. It might look like I'm doing nothing, but at the cellular level, I'm really quite busy. _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz
