I follow you and understand the cost of business.
What I am trying to say is that I would love to use your services, but
can not afford to.
Anyone on this list can get reliable quality termination and origination
for half the cost.
I get .01 US48/Canada termination with no commitment from 2 different
CLECs.
But you are right. They have no customer support.. I mean.. I have never
had to call them.
Their services just work.
I do have to say.. I have never heard anything bad about your service. :)
Keep up the good work!
/Zac
PS. Let me know when your prices come down so I can send some calls your
way..
Robert Wolpov wrote:
It depends on what you mean by customer service. Our customer service
requests have nothing to do with quality or reliability. There are LNP
requests, vanity requests, billing related questions; block did orders, help
with configuration of a user agent, assistance with a dial plan, account
modifications, etc.
If you want a provider that will respond to customer service requests in a
timely and professional matter, we are here to serve.
Regards,
Rob
[EMAIL PROTECTED]
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