It works fine, on private networks within enterprises. IP providers, as you so eloquently point out, tend to suck.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Voip Xpress Sent: Tuesday, March 07, 2006 10:43 AM To: [email protected] Subject: [asterisk-biz] Does VoIP Really Work for Serious Business? Discussion...is VoIP really ready for serious business use. We have been installing Asterisk for customers for about a year now, and we are beginning to wonder if parts of VoIP are really ready for serious business. Long Distance in particular is a problem. We use 3 LD providers, one a Tier 2 provider (ie buys from L3, Sprint etc) and a couple of others lower down the food tree (that are often discussed on this message board). We still find that almost all customers complain about dropped calls, echo, dead connections from time to time. My guess is that maybe 75-90% of calls are connected with decent quality. The rest are problems for various reasons, and customers are getting fed up with it. We have a primary carrier for each route based on quality and cost, and fallback to another carrier if the call cannot be connected, but we find invariably that carriers take calls and then dont connect them. We are at the point of stopping offering LD service. We make a few c/min, but the customer disatisfaction is just not worth it. People wont accept Skype quality 10-20% of the time. There is still a good business case for customers to install VoIP within the enterprise, and for Off premise users, but to save a few c/min on LD is not worth the trouble. We have considered connecting customers up directly to a carrier to cut out the connection through our own servers. We have also have mixed success with origination...busy signals, missed calls and have stopped taking new users. So...are we alone. Is it possible to get VoIP LD to be as good as TDM 95% of the time, and if so how? We dont have the time to try calls with every carrier to every area code every day! (and please, no responses from VoIPjet, Voxee, Junction, broadvoice etc etc saying how you are different. We know that you all suck to varying degrees!) Help! VoipXpress _________________________________________________________________ Don't just search. Find. Check out the new MSN Search! http://search.msn.click-url.com/go/onm00200636ave/direct/01/ _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz
