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Steve --- so who else is there that is not so expensive? And how
do you define expensive? Thanks Moshe Steve Totaro wrote: Aheeva has the best product out there but also the most expensive as far as Asterisk call center solutions. The webex demo will blow you away, so will the quote.Thanks, Steve Totaro On Thu, May 15, 2008 at 9:39 AM, Claude Klimos <[EMAIL PROTECTED]> wrote:Hi, Aheeva Technology offers a call center solution for Asterisk. The product has been around since 2003 and we have several installations in the world. Lately Aheeva won the Digium Innovation Award for its solution. It can handle inbound, outbound with different dialing modes (predictive, preview, broadcast, and progressive), skill-based routing, has a web-based management interface configuration and real-time statistics, can easily scale, multi-site and multi-tenants, agents can be equipped with softphones or hardphones, etc. You can visit www.aheeva.com or contact me directly for additional information. Cheers, Claude ________________________________ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Justin Case Sent: Thursday, May 15, 2008 5:34 AM To: Commercial and Business-Oriented Asterisk Discussion Subject: [asterisk-biz] Call Center Solution Hi List, I have been using Asterisk for about 4 years now. I have done extensive work so I know my way around. I have a customer now who wants a "Call Center Solution". Something like Avaya or Zulty's. The most important things for me are features and support. I have no problem paying for a solution but should there be an issue I need to know that there will be some one there to help me after the sale. I am looking to hear more from users than sellers to see what others have used and what has worked for them. Thanks. /J_______________________________________________ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz |
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