Talking Voice, you forgot to mention which product you were referring to. QueueMetrics has also contacted me and I am considering their product seriously. This is because I know they are a around ever since I am in the asterisk based VoIP industry. But if anybody wants to propose anything similar or better, I an open for a comparison.
As for Crystal Clear Call Center, its interface was not very inviting so I did't spare time (which I don't have much) to explore it in detail. But seems like it is not very detailed. Zeeshan On Fri, Jan 16, 2009 at 9:36 AM, Talking Voice <[email protected]>wrote: > Hi: > If you have not found a Call Center Application yet, I would be glad to > pointing in the direction of one. > However, I would like to be some what involved so i can monitor the > performance of this company. > This should help me determine if i should recommend them in the future or > not. > > Let me know, > Patrick. > > On Thu, Jan 15, 2009 at 12:47 PM, Zeeshan Zakaria <[email protected]>wrote: > >> Hi, >> >> I need some QueueMetrics type solution. Trying to get hold of them for two >> days but no reply yet. Does anybody know of any alternate? I need to put it >> on our company's asterisk box so we can monitor our agents (about 40) >> activities. >> >> -- >> Zeeshan A Zakaria >> >> _______________________________________________ >> --Bandwidth and Colocation Provided by http://www.api-digital.com-- >> >> asterisk-biz mailing list >> To UNSUBSCRIBE or update options visit: >> http://lists.digium.com/mailman/listinfo/asterisk-biz >> > > -- Zeeshan A Zakaria
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