On Nov 4, 2010, at 8:49 AM, Steve Totaro wrote: >>> Alex Balashov <[email protected]> wrote: >>> >>> >>> Now, now, why all the negativity? Dan's plight warrants our empathy: >>> he is using DIDX. >>> >>> The fact that he thought it faster - and perhaps liable to be more >>> accurate - to ask the list than DIDX itself is not his fault; it's a >>> symptom of a whole problem in itself, which is that this is the state >>> of DIDX support. >>> >>> -- >>> Alex Balashov - Principal >>> Evariste Systems LLC >>> 1170 Peachtree Street >>> 12th Floor, Suite 1200 >>> Atlanta, GA 30309 >>> Tel: +1-678-954-0670 >>> Fax: +1-404-961-1892 >>> Web: http://www.evaristesys.com/ >> >> -- > > > On Thu, Nov 4, 2010 at 3:49 AM, Dan Journo <[email protected]> > wrote: >> Alex, >> >> Do you think Didx should be avoided? >> If so, where do you go for dids? >> >> Can you recommend a better provider? >> >> Thanks >> Dan > > Dan, I went ahead and fixed your top post, the same practice you > scolded me about. I only really top post to questions that can be > answered easily, or flat out off topic, especially when the answers > are easily obtained through Google or the website. > > Personally, I would avoid DIDx. Do some of your own leg work. Search > the archives. > > Are you just looking for DIDs to port somewhere else, or are you > looking for service as well? Did you cost out the usage based on your > historical or expected usage? > > Things like this make me raise an eyebrow. > http://blogs.didx.net/2010/08/honest-review-of-didx-by-member-since.html > > First, when someone says "honestly" or " to tell you the truth" that > is a big red flag to me. Why the need to qualify something as honest > or truthful? > > The second part of this is that it is B2B and a very close > relationship between DIDx and Comtel which was acquired by Astraqom, > the company that posted "Honestly" about DIDx. The Comtel acquisition > was done in March of this year (2010). > > Max failed to disclose pertinent information. > > Here is an excerpt from Max Glucksmann's resume ( > http://www.scribd.com/doc/25124119/Max-Glucksmann-2010-01-DB-PBX-Web-Mail-IT-Manager-Resume > ) with no disclosure in the "Honest" testimonial: > > DIDx. Pensacola, FL > 12/2007 - Present > → Worked as an API integrator, building web pages to use and display > the APIs for DIDx DID number purchasing and management > through Comtel Networks' website. > → Sold DIDs to Comtel Networks' clients through the API integration > seamlessly. > → Attended different conference shows representing DIDx as an API > Integrator and customer support agent. Helped accrue new DIDx > members and helped them during the sign-up Inter-op process. The shows > attended include: NXTComm 08, ITExpo 08 & 09, > Astricon 08, CTIA Wireless 09 & VON 09 > > Wow, it looks like the testimonial was written by a person employed > by DIDx and Astraqom/Comtel. Even if he was not getting paid, this > close alliance should have been disclosed, but I would bet a steak > dinner that he is employed by DIDx in some manner, whether it is free > minutes or a paycheck. I seriously doubt that he loves DIDx to do > this with no strings attached. > > I am sure it is just pure coincidence that both businesses are in > Pensacola, FL.. I will research addresses later if I have time, they > don't seem to be posted. For some reason, I think they may even share > office space or are next door neighbors. > > They have always come across to me as a shady company and I refuse to > do business with them partially because of that and the fact that > everytime I out them, I get constant calls from Suzanne Bowen. There > is a very long history there and I hope this example of their business > practices helps you. > > They are excellent at SEO, so search the users and biz archives. > > Here are a few questions to ask yourself: > > 1. Do I really want to go with the cheapest provider? > > 2. Can I port my numbers at anytime or do they really belong to > someone else? Does DIDx hold them or some 3rd party. > > 3. Who is the RespOrg for the DIDs? > > 4. If it is taking so long for DIDx to reply to your questions and I > didn't see a phone number, why would you even consider them? > > 5. Are you looking for VoIP services as well as DIDs? Have you > checked the rates? A few dollars of savings on one piece of the > equation can amount to large expenses in another. > > I like Vitelity personally and often recommend Junction and VoicePulse. > > Thanks, > Steve Totaro
For domestic DIDs, I am a big, huge fan of flowroute. Had voicepulse, but much happier since I moved to flowroute. I also had trouble getting things started with DIDx, but that being said truly like some people at the organization such as Suzanne Bowers. Also, my company helped with a charity call center and DIDx provided the DIDs... they worked fine for 20+ simultaneous calls (no complaints of sound quality). For intl, I've been using didww with mixed results. A mexico number I have is perfect, 0 issues. Colombian DIDs drop like flies... but that might be more of a Colombian issue than DIDww. ---fred http://qxork.com -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz
