On Sun, Nov 7, 2010 at 11:57 PM, Peter Beckman <[email protected]> wrote: > On Sun, 7 Nov 2010, Chris Bagnall wrote: > >>> I would stay away from DIDWW. We have had lots of times where DID's >>> just went dead and the answer was that the carrier stopped providing >>> them with service. >> >> Wondering if you'd mind elaborating a little on that? We've just started >> using DIDWW for a few international destinations, and I certainly wouldn't >> want a scenario where they can be pulled offline for no reason and without >> warning - that would certainly be rather embarrassing to have to explain >> to a client. >> >> Perhaps someone from DIDWW could reassure the list? > > I'm not from DIDWW, but here's what they might be talking about. > > In the 4 years I've been a customer, there was one situation where numbers > they leased/rented to me went offline, and there was a lack of > communication between the end provider and DIDWW. In the end it was > either Hong Kong or Japan or China numbers that were affected. And yes, > they went away. DIDWW kept me aware of what was going on well enough, and > though annoying and problematic, it only affected numbers in a certain > region, and I was able to get numbers elsewhere through DIDWW. > > In the 4 years, this happened once to 5 or fewer of my numbers in that one > location. Once. My DNS provider, who had 8 years of 100% uptime, was hit > by a massive DDOS and was down for maybe 8 hours. Operational issues > happen, and I am still with my DNS provider, and I'm still with DIDWW. > > My business is not perfect, and neither is yours, dear reader. We work > hard to make everything work all the time, but our job is complex and has > lots of moving parts, including the complexities and moving parts of our > vendors who are also trying to do the same. > > Our business, the VoIP business, the business of communication, is > international. And there are rules, regulations, wars, governments and > other powers that be that negatively impact how we are able to business > and at what price. If the person who claimed "lots of times where DIDs > just went dead" would care to elaborate, such as locations, business > response to the issue and other pertinent information as I have done, I > think that would be more fair to both the company and the dear reader or > lurker or searcher than a negative statement without real explanation. > > --------------------------------------------------------------------------- > Peter Beckman Internet Guy > [email protected] http://www.angryox.com/
Peter, What was the final reason given as to why your numbers "went away"? I am reading "went away" to mean that they never came back. I can also see how it could be understood to mean the problem went away. Was it regulation, war, or what? As for DNS, it is a best practice to have more than one server with different providers.. I usually use two, one supplied by the ISP and the second, one of the 4.2.2.x, for customers, and have seen up to four DNS servers. For my own stuff I use two servers but from the same provider. I use www.afraid.org (free) with no problems (that I am aware of) for a decade. Just make sure you make it private. The only issue I had with them was my error for not reading and understanding their service. They have something that i have never seen. If not set to "private" or whatever the term is, other people can setup subdomains. Obviously, you can see where that could be a problem. http://freedns.afraid.org/domain/registry/ I had someone setup a subdomain and then use it for spamming. Thanks, Steve T -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz
