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Review request for Asterisk Developers. Repository: Asterisk Description ------- Improvements to the agent pool functionality. * AgentRequest no longer hangs up the caller if the agent fails to connect with the caller. It now continues in the dialplan. * AgentRequest returns AGENT_STATUS set to NOT_CONNECTED if the agent failed to connect with the call. Most likely because the agent did not acknowledge the call in time or got disconnected. * The agent alerting play file configured by the agent.conf custom_beep option can now be disabled by setting the option to an empty string. The agent is effectively alerted to a call presence when MOH stops. * Fixed bridge reference leak when the agent connects with a caller. Diffs ----- /branches/12/apps/app_agent_pool.c 414212 /branches/12/CHANGES 414212 Diff: https://reviewboard.asterisk.org/r/3551/diff/ Testing ------- Initiated an AgentRequest where the agent did the following: * Did nothing and got automatically logged off. Before the caller would be hungup. Now the caller returns to the dialplan with AGENT_STATUS set to NOT_CONNECTED. * Hungup. Before the caller would be hungup. Now the caller returns to the dialplan with AGENT_STATUS set to NOT_CONNECTED. * Acks the call with the wrong digit. Before the caller would be hungup. Now the caller returns to the dialplan with AGENT_STATUS set to NOT_CONNECTED. * Acks the call correctly. Before the conversation bridge would be leaked and remain in the stasis cache for "bridge show all" to display. Now it doesn't. Thanks, rmudgett
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