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This is an automatically generated e-mail. To reply, visit:
https://reviewboard.asterisk.org/r/3551/
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(Updated May 22, 2014, 5:30 p.m.)
Review request for Asterisk Developers.
Changes
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Freshening diff since v12.3.0-rc has been tagged.
Bugs: ASTERISK-23499
https://issues.asterisk.org/jira/browse/ASTERISK-23499
Repository: Asterisk
Description
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Improvements to the agent pool functionality.
* AgentRequest no longer hangs up the caller if the agent fails to connect with
the caller. It now continues in the dialplan.
* AgentRequest returns AGENT_STATUS set to NOT_CONNECTED if the agent failed to
connect with the call. Most likely because the agent did not acknowledge the
call in time or got disconnected.
* The agent alerting play file configured by the agent.conf custom_beep option
can now be disabled by setting the option to an empty string. The agent is
effectively alerted to a call presence when MOH stops.
* Fixed bridge reference leak when the agent connects with a caller.
Diffs (updated)
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/branches/12/apps/app_agent_pool.c 414470
/branches/12/CHANGES 414470
Diff: https://reviewboard.asterisk.org/r/3551/diff/
Testing
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Initiated an AgentRequest where the agent did the following:
* Did nothing and got automatically logged off. Before the caller would be
hungup. Now the caller returns to the dialplan with AGENT_STATUS set to
NOT_CONNECTED.
* Hungup. Before the caller would be hungup. Now the caller returns to the
dialplan with AGENT_STATUS set to NOT_CONNECTED.
* Acks the call with the wrong digit. Before the caller would be hungup. Now
the caller returns to the dialplan with AGENT_STATUS set to NOT_CONNECTED.
* Acks the call correctly. Before the conversation bridge would be leaked and
remain in the stasis cache for "bridge show all" to display. Now it doesn't.
Thanks,
rmudgett
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