On Jul 13, 2005, at 8:44 AM, dbruce wrote:
Feature for feature, the polycom phones are much better than the cisco
phones.
Presence: Polycom = yes, Cisco = no
Messaging: Polycom = yes, Cisco = no
Microbrowser: Polycom = yes (on IP600, xml), cisco = yes (on 7940
and 7960 -
cmxml - much harder to program)
Auto-Answer: Polycom = yes (via configuration files and Alert-Info
header),
cisco = yes (through a manually configured second line)
Call Appearances: Polcom = yes (up to 8 per configured line), cisco
= yes
(up to 2 per configured line)
Ringtones: Polcom = yes, Cisco = yes
Upgradable Firmware: Polcom = yes (simple procedure), Cisco = yes
(not so
simple, sometimes very complex procedure
Sound Quality: Polycom = excellent, Cisco = excellent
Configuration: Polycom = very comprehensive, Cisco = basic
Price: Polycom = $300USD (IP600), Cisco = $320USD(7960)
First we are a Polycom shop and have been very happy with them. But
one area which is lacking that Cisco is MUCH better at is
diagnostics. By telnetting into a Cisco you have access to everything
on the phone. You can also view layer 2 info and much more which you
cannot do on a Polycom. When troubleshooting this is vtial
information to have.
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