Joseph wrote:
[snip]
exten => _6XXX,2,Busy
exten => _6XXX,3,Hangup
But the whole point is that I don't want the caller to hear a busy
signal or get hung up, I want the Queue to try the next available
agent. Which it does at the moment, just with the errors mentioned in
the error log file.
This busy means, tell the queue app that the agent is busy. The queue
app willl go try someone else. The caller will keep hearing music. :)
damn, that's so obvious when you say it - I'm sorry that I questioned
you, but it smelt wrong ;)
Many thanks. I'll go try that now.
Julian
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