Adam Goryachev wrote:
[snip]
This busy means, tell the queue app that the agent is busy. The queue
app willl go try someone else. The caller will keep hearing music. :)
Julian, and others,
If someone offers you a suggestion towards solving your problem, you
might at least try it before discarding the advice. I (or the person
replying to you) went to some effort to learn this stuff at some point,
and to type the reply to you.
I must turn round and defend myself here against this - I normally do
listen to all the advice I'm given, but this simply did not make sense
to me at the time. It's that simple. I was also not in a position to try
out said advice because I was a hundred miles away from the machine with
no ssh access - the wife forced me to take a holiday .. ;)
[ok, so I deleted the rest of my rant...]
perhaps just as well. ;)
Please, let's just get along, and try things out, even if we thing it
won't work...
I do investigate problems. In fact, although I'm not a "C" coder I have
tracked down *and fixed* two bugs in the Agent / Q systems and have had
the fixes comitted to CVS. That doesn't happen by accident.
PS, ok, if I suggest that rm -rf / will solve all your problems, then
maybe you shouldn't try it :)
Works for me >-)
Regards,
Adam
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