BJ Weschke wrote: > On 11/16/05, Marcus Deluigi (intern) <[EMAIL PROTECTED]> wrote: > >>A stupid question, but is it possible to use the PauseQueueMember >>function with AgendLogin? >> >>Whenever I use AgendLogin, I have a connection and the agend cannot dial >>another extension to pause. >>Creating a new line does not help, because the server returns 403 >>(forbidden). >> >>If I use AgendCallbackLogin, I have no log entry about the logout, >>because there is no AgendLogout. >>So I don't want to use that function ... >> >>My dialplan looks like this: >>exten => 101,1,Playback(welcome) >>exten => 101,2,AgentLogin() >>exten => 102,1,PauseQueueMember(|Agent/1001) >>exten => 103,1,UnpauseQueueMember() >> >>I tried various parameters for PauseQueueMember, but the CIL does not >>even show an entry on dialing 102, after the connection is established >>with the extension 101 >> >> >>>-----Original Message----- >>>From: [EMAIL PROTECTED] >>>[mailto:[EMAIL PROTECTED] On Behalf Of >>>BJ Weschke >>>Sent: Wednesday, November 16, 2005 1:38 PM >>>To: Asterisk Users Mailing List - Non-Commercial Discussion >>>Subject: Re: [Asterisk-Users] Agent not ready >>> >>> You can pause a queue member using the PauseQueueMember function. >>> >>>On 11/16/05, Marcus Deluigi (intern) <[EMAIL PROTECTED]> wrote: >>> >>>>Hi! >>>> >>>>Is it possible for an agent (member of a queue) to set its >>> >>>status to >>> >>>>"not ready", e.g. if he has to do some work after a call? And is it >>>>possible to record that time? >>>> >>>>I mean except of hanging up the phone and logging in to the queue >>>>again ... >>>> > > > Using AgentCallBackLogin with just # as the extension to call back to > I believe will log the agent out, so that's your solution for use with > callbacklogin. > > PQM and UPQM are v1.2 functions so you must make sure that you are > running 1.2 for them to work, but you also must dial 102 or 103 in > your dial plan as a new call. You cannot dial them from a connected > agent connection using AgentLogin and expect them to work, so look at > the solution above for possibly using AgentCallBackLogin instead of > AgentLogin because that's what it sounds like you want to use.
You could maybe assign them to a featuremap in features.conf. -- Cheers, Matt Riddell _______________________________________________ http://www.sineapps.com/news.php (Daily Asterisk News - html) http://freevoip.gedameurope.com (Free Asterisk Voip Community) http://www.sineapps.com/rssfeed.php (Daily Asterisk News - rss) _______________________________________________ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list [email protected] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
