Hi,

I want to setup a pause/break between calls coming from a queue to an agent.

If an agent is logged in only in one queue the wrapuptime parameter works. But 
what can I do if the same agent is in more then one queue?

I found no parameter to configure a pause after a (incomeing) call and the 
next call 

(asterisk CVS-HEAD-04 / polycom ip500 sip phones)

thanks a lot for help

ciao,
 morel
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