browsing the web i don't find any opensource (and free of charge ) software for the web statistic about queues...
i've tries queue_stats made from asteriskguru, it is a good tool, and it is free of charge, but it's not open-source :-( i'm considering to develop myself a web application, before that i would ask you if you are interested of this, i would like to activate a sourceforge project the main requirements of the project are: /// realtime - possibility to login/logout from the queue via web interface - monitor the state of the queue (logged in agent/extension, queued calls, ecc) ///statistics - average wait time - average call time - average calls per agent/extension - average calls per hour - average calls per day - average calls per week - average calls per month ///supervisors - define new users that can access to the software - set for each user the operation to do in the queue (login/logout/real time monitor/statistics) now i've realized the firse section, realtime, and i'm using it in my callcenter sice 2 weeks the software use php and mysql o postresql as database (i would add some ajax module for refreshing some data without reloading the page) so, would you like to contribute? what do you think of that? _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
