I do not think so but it would be a great feature.
-----Original Message-----
From: Cory Andrews [mailto:[EMAIL PROTECTED]
Sent: Tue 3/28/2006 9:59 PM
To: [email protected]
Cc:
Subject: [Asterisk-Users] Call Monitoring / Call Takeover with Asterisk
Does Asterisk support, in a call center type environment, the ability
for a supervisor to monitor a call between a system user and a 3rd party, and
allow them to physically take over the call. For instance if a call center
supervisor is randomlay monitoring agent calls, and for some reason need to
intervene on a call without first having been conferenced into the call?
Cory J Andrews
++++++++++++
VOIPSupply.com
454 Sonwil Drive
Buffalo, NY 14225
++++++++++++++
voice - 716.630.1555 X22
email - [EMAIL PROTECTED]
AIM - B2CORY<<winmail.dat>>
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