I have a script that will do this. Contact me off list for information. On 3/30/06, Shaun <[EMAIL PROTECTED]> wrote: > I am attempting to setup a asterisk server to take place of my current > service with freedomvoice. > > With the current system a auto-attendant picks up and they go through all > the normal menu stuff, once they select the department they wish to speak to > the attendant asks them to say their name. Once they do that the system > attempts to contact a agent and when that agent picks up the auto-attendant > then tells them they have a call from "plays the response from the user" and > gives the agent a set of options (1 to connect, 2 put on hold, 3 send to > voice mail, 4 to disconnect caller). > > I currently have the queues setup and can get the caller connected to a > agent, it's just the middle part that's missing > > What is the best way to achieve this, can anybody point me in the right > direction? Examples are always helpful! > > -- > > ~Shaun > > > > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > Asterisk-Users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
-- Tom Vile Baldwin Technology Solutions, Inc Consulting - Web Design - VoIP Telephony www.baldwintechsolutions.com Phone: 518-631-2855 x205 Fax: 518-631-2856 _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
