The problem with what is in wiki is that these calls are being sent to a queue. There is no way to have the queue dial the preceding digit that I can think of that would trigger this. In the example shown he has an 8 dialed before the extension. How would I get Asterisk to dial an 8 before sending the call to the logged in agent in the queue?
Thanks -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike Clark Sent: Friday, May 05, 2006 2:55 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Call Center Phone with Auto Answer Kevin Savoy wrote: > Can anyone recommend a phone to use in an inbound call center > environment that has an auto answer feature? We don't want the agents > having to acknowledge the call. The call should just activate on the > headphones. We have tried Grandstream 2000, Polycom 301, 501 and 601. > None of these support it. > My Polycom phones support auto-answer. This link should get you started. http://www.voip-info.org/wiki-Polycom+auto-answer+config Mike _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
