Did you try setting the RTP packet time size to 0.020? Also I would
look at the trunk, provider or internet connection before the phones I
started suspecting the phones.
I have had the same problems with providers, and the conversations sound
great from one location to another over the internet, but once it hits a
provider, the sound quality drops. That is not the fault of the
phones. Are you sure you didn't change anything else when you switched
from the spa-841 phones?
Daniel Salama wrote:
The complete opposite. The user complaints that either they cannot
hear the remote party well or the remote party cannot hear them well.
Sometimes it works and sometimes the volume is very low and that's why
they cannot hear.
- Daniel
On Jun 7, 2006, at 1:35 PM, Mike Fedyk wrote:
What specifically were the voice quality complaints about the spa-841
phones? The only thing I have noticed is calls can be louder than
expected. What else have you seen?
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