I’m working on quantifying an
overall defect rate for both Digium and Sangoma products, based upon overall
number of units deployed over a 12 month period versus overall number of units
RMA replaced. I believe both products to have very low DOA rates, well below
acceptable industry standards for electronic components, but the data will tell
the story. More to come shortly.
Cory Andrews
Executive Vice President
++++++++++++++++++
VoIPSupply.com
PBXSelect.com
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454 Sonwil Drive
Buffalo, NY 14225
voice - 800.398.VoIP X3402
fax - 716.630.1548
e - [EMAIL PROTECTED]
m - 716.907.4059
aim - B2Cory
From:
[EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Philippe Lindheimer
Sent: Friday, June 30, 2006 3:04
PM
To:
asterisk-users@lists.digium.com
Subject: Re: [Asterisk-Users]
Digium Hardware Reliability
Andrew,
you seem to be assuming a lot. These were spread out across different parts of
the country (US),
on projects I was involved with but deployed by more than compentent telco and
engineering colleagues of mine. And ... in the majority of the cases, they were
DOA (not a transient issue, noisy line or not). The warranty is there and
Digium or their resellers make good - but the delays in the project and the
lossed time are still real. Once working, they do seem to continue working
fine.
So ... don't try to read too much into it. That is why I am very interested in
seeing what others are finding.
p
From: Andrew Kohlsmith <[EMAIL PROTECTED]>
To: asterisk-users@lists.digium.com
Date: Fri, 30 Jun 2006 08:49:07 -0400
Subject: Re: [Asterisk-Users] Digium Hardware Reliability
On Friday 30 June 2006 02:24, Philippe Lindheimer wrote:
> I would love to see some feedback on this as well. I've lost exact count
> now, but think I've seen about 5-6 failures on their cards TDM400P and
> TDM2400P cards, mostly FXO but in once case FXS. And I don't deal with
that
Then put proper telco line protection in place! Good lord, it's blindingly
obvious to me that you seem to be in a particularly harsh environment and
that the protection on the FXO modules was not designed for the type of
transient disturbances you're experiencing.
-A.
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