If the extension is 5156598, then you need to have member=>Agent/5156598
in queues.conf (and the equivalent entry in agents.conf) or add
agent/5156598 as a dynamic member, not agent1 or agent2 etc
Julian.
gc wrote:
The calling extension is 5156598.
After I dial into 881112 from this phone. It no longer accept call from
queue but the 'show agents' still show it is available.
----- Original Message ----- From: "Julian Lyndon-Smith"
<[EMAIL PROTECTED]>
To: "Asterisk Users Mailing List - Non-Commercial Discussion"
<[email protected]>
Sent: Friday, September 08, 2006 1:50 PM
Subject: Re: [asterisk-users] Use PauseQueueMember
gc wrote:
After using PauseQueueMember in my dialplan. I used 'show agents'
cli to
show the agent status. It is still show that agent available. Here is
the
output from asterisk console:
5156597 (Agent1 ) available at '[EMAIL PROTECTED]'
<mailto:'[EMAIL PROTECTED]'> (musiconhold is 'default')
5156598 (Agent2 ) not logged in (musiconhold is 'default')
Although Agent1 is indeed in pause mode.
Here is my dialplan:
exten => 881112,1,PauseQueueMember(|Agent/${CALLERIDNUM})
What's the extension of the calling phone ?
Unless you are calling from Extension 1, this won't work. you need
something like
exten => 881112,1,PauseQueueMember(|Agent/1})
exten => 881112,n,Playback(vm-goodbye)
exten => 881112,n,Hanup
Am I doing somthing wrong?
I am using asterisk 1.2.9.1
Julian.
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