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Thanks for your response. Unfortunately I still receive the same
error – ‘Error updating bootrom’ – no matter what version of sip and the bootROM
I upload to the ftp site. I have even used the latest release of the fimware –
could I have somehow broke the phone with a corrupted flash. How do I do a full
format when it can not update the bootROM? Steve From:
[EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jessee J Holmes Dear Steve, The phone may be looking for it's specific configuration files (not
phone1.cfg, but instead 0004F........cfg {or [mac].cfg}). In our past
experience, if the phone was ever formatted (fully formatted), the phone will
request this from the FTP server specified. Of course confirm your phone's
login to your FTP server is correct, confirm the phone is logging in and
grabbing the files (should be able to be done through your FTP program's
interface). Also, as odd as this sounds, check your firewall on your network. In
the past, we've ran into some weird things happening where the firewall will
let some Polycom phones through, but not all. So confirm your Polycom phone is
talking to your FTP client (again your log files can tell you this). For further information, I suggest looking at one of
our knowledgeable articles on this topic: http://voipstore.atacomm.com/Support/KB/ViewArticle.aspx/27934028032-1-24.htm Jessee
Holmes Atacomm
/ Ataractic Corporation www.atacomm.com V:
1-877-700-VOIP Looking
for voice over IP products? Visit our VoIP store at http://voipstore.atacomm.com/
On Sep 14, 2006, at 4:03 PM, Forum wrote:
I
have a Polycom 500 that I am having issues with provisioning via an ftp server.
I have a bunch of 301’s that find the server and configure without an issue.
For some reason the 500 gives me an error that it ‘could not contact boot
server’ and will reboot continuously. I also get the error ‘Error
updating Bootrom’. I am using Bootrom 3.2.1. What files do I need on the ftp
server ? – I have sip.Id, bootrom.Id, sip.ver, phone1.cfg and sip.cfg. Any
help would be appreciated! Steve _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: |
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