I'm looking to do this.
When a call comes in to an agent in a queue, pop a web page like this
http://www.mydomain.com/cgi-bin/script.cgi?did=9529005555
Where did is the number the caller dialed to reach the system in the
first place.
I know Hudlite can do this we caller ID, but the DID feature is not
there yet.
Does anyone have any other software they know of that can do this?
--
Michael Sampson
Information Systems Manager
Customer Contact Services
[EMAIL PROTECTED]
952-936-4000
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