<snip>
Vonage has 24/7 support. When my DID is out I don't want to wait until
Monday morning.
</snip>

Yup. They sure do. Support thay you can barely understand. Plus I would go with a provider that has no issues (of course every company has some down time). Been with one DID provider for 2 1/2 years and had only an issue once where for 30 minutes there was a network issue.

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