I once had to oversee Verizon install a PRI line in Manhattan. I live 2.5 hours away, but we made the appointment, and I was there, but the Verizon tech never showed. I made another appointment, and it happened again, and again, and again. I don't even remember how many times it finally took, but it was ridiculous. The techs were even lying and saying they came and there was no one there to let them in. They seem to have gotten better in recent years, but they own all the physical lines, and they know it.
Back in the old days, our government de-monoplized monopolys. What happened to the good old days when we could just split apart big companies for fun and better competition? Blasted FTC for approving all these telcom mergers. Comcast is no better than Verizon. Took them three visits to get my new home serviced, and I'm still limping along at 3mb / 256k (they can't tell me why, I'm provisioned for 6mb). Now they're charging me for DVR service I didn't subscribe too. They're just idiots too. The only successful way I've found to deal with large unmanaged companies is to keep calling in trouble tickets, get new techs, and you'll eventually get one that knows what they're doing. I personally hate Verizon so much that I've elimitated all my lines with them, from cell, to home, to business. I refuse to deal with them and recommend alternative (and less expensive) solutions to all my customers. It seems to work great, and the only one loosing is Verizon. They won't have any money left to throw their weight around with if all their customers leave. -Kenneth _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
