Hi, Recently I've noticed on a customer's GXP-2000 phone that it loses its IP addresse for a few seconds, audio goes blank obviously, and after about 30-60 seconds get the same IP addresse back and resumes the call. This shows that call was not dropped but phone lost connection with the server, whereas the caller on the other end was still talking. This is just unacceptable as this is effecting his business.
Apparently this is a router related issue. Its a D-Link DI-624 router. This happens even when there is no Internet activity at all. How can this issue be resolved. What are the reasons for losing contact with the router. Is there some interference at port 5060, bad wiring, or something else? -- Zeeshan A Zakaria
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