broadband Voice wrote: > Is anyone using Asterisk as a call center. I want to be able to set it > up for my office line, when calls come in after 7:00pm Est want a > recording to says the office is closed and have about 5 phones that I > want to use as an agent. Can anyone share their implementation? Thanks. > ------------------------------------------------------------------------ > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users There's a ton of us on here who have installations in call centers. What would you like to know?
I currently have a Dual AMD64 2.4Ghz (Dual Cores on each) with 4GB RAM running a Tormenta 2 and a Digium 407. Two T1s going to a PRI, 12 FXO channels in a Rhino modular channel bank (all on the Digium card), and 2 24 port adtran total access channel banks running on the Tormenta. The Adtrans drive the 40 analog phones for the sales floor, and we have 25 SIP phones. All phone conversations are recording by Asterisk and are converted from GSM to Speex post-call by speexenc. We also run PostgreSQL and Apache on the same system to serve CDRs with links to recordings. Anything else you'd like to know? -- Sherwood McGowan VoIP / Telecom Solutions [EMAIL PROTECTED] _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
