Dear Sherwood, I am also using Asterisk Call Center Setup in my office with voice recording. The only thing I am unable to setup is web based call recording (CDR) access. From your email I think you have configured such a thing can you please share with me how can I also setup this solution. I know how to run and install Apache. Don't know abt PostgreSQL. However can do it if you can define some steps.
And also how to integrate this all PostgreSQl+Apache+Web Based Links to Recordings. It will be a great help. regards Syed Nasruddin -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Sherwood McGowan Sent: Tuesday, June 17, 2008 5:45 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Call Center broadband Voice wrote: > Is anyone using Asterisk as a call center. I want to be able to set it > up for my office line, when calls come in after 7:00pm Est want a > recording to says the office is closed and have about 5 phones that I > want to use as an agent. Can anyone share their implementation? Thanks. > ------------------------------------------------------------------------ > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users There's a ton of us on here who have installations in call centers. What would you like to know? I currently have a Dual AMD64 2.4Ghz (Dual Cores on each) with 4GB RAM running a Tormenta 2 and a Digium 407. Two T1s going to a PRI, 12 FXO channels in a Rhino modular channel bank (all on the Digium card), and 2 24 port adtran total access channel banks running on the Tormenta. The Adtrans drive the 40 analog phones for the sales floor, and we have 25 SIP phones. All phone conversations are recording by Asterisk and are converted from GSM to Speex post-call by speexenc. We also run PostgreSQL and Apache on the same system to serve CDRs with links to recordings. Anything else you'd like to know? -- Sherwood McGowan VoIP / Telecom Solutions [EMAIL PROTECTED] _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
