From memory, I have seen something similar done with the SIPPEERS function (curcalls) but it's too fuzzy for me to remember it fully.
Paul Hales NTS Carlos Chavez wrote: > I have a customer with a small outgoing call center. Usually only 3 to > 5 agents online. We are still using Agent/XXX channels in this > application on Asterisk 1.4.18. I have an autodialer that is making the > outgoing calls and then dropping them into a Queue where all the agents > are logged on. > > My problem is that when an agent makes a call on his/her phone the > queue always says that the agent is "Not in use". I have call-limit set > to 1 on all sip phones that are used for agents but I can see that the > queue tries to send a call to the agent. Since the agent has a limit of > one the call gets rejected but instead of going back to the queue it is > dropped. > > How can I make sure the agent will show "In Use" when they make a call? > > > ------------------------------------------------------------------------ > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > AstriCon 2008 - September 22 - 25 Phoenix, Arizona > Register Now: http://www.astricon.net > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
