If you don't like the forward key why not simply get rid of it. With firmware 3.1.0 all you need to do is add one line to your config file: softkey.feature.forward="0". While you are at it, you might (or might not) like to get rid of "buddies" and "mystatus". softkey.feature.buddies="0" softkey.feature.mystatus="0" Once you have got rid of the default keys, you might wish to replace them with something more useful to you. The 3.1.0 firmware allows you to create up to 10 custom softkeys. This is all documented in Polycom's "SIP 3.1" Admin Guide. Should I post some examples? -crjw-
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